For the everlasting offers, discounts and promotional cashback-things, people nowadays go with online shopping. It is well understood that this 21st century’s style of shopping has peaked the traditional way raising the bars advertently with the whole new appealing strategies of marketing with ease.
Gone are those days when laying hands on the metals devices was the preliminary step in buying something. It is click and check-out strategy now. E-commerce sites are roping in new ways of luring the aspiring customers all the way through kith and kin.
With less or no issues on offline-shopping, people these days are deliberately choosing the Internet to grab their desired goods at stunningly unexpected prices, well, aside from all this, how about the authenticity? The quality? The durability?
Another recent incident in Hyderabad has drawn some serious concerns about the above factors. A businessman who had ordered a DSLR camera on Flipkart claimed that he was shocked to find a stone and two toy cameras when he opened his parcel. This 24-year-old Vinay, a resident of Nagole, worked at a private rice mill machinery manufacturing unit at the Industrial Development Area in Uppal region.
He claimed that he had placed an order for a Canon EOS 700 D camera that cost Rs 41,000, on September 4.
Talking about the same, LB Nagar sub-inspector (SI) K Saidulu has said, “On September 5 evening, Vinay received a parcel through a delivery executive. Vinay opened the parcel and found a stone along with two compact dummy cameras sold as child toys instead of the Canon DSLR camera.”
“After verifying the database, the customer service staff told Vinay that their records clearly indicate that genuine Canon DSLR camera was shipped to Vinay’s address. Vinay then contacted the delivery executive and he told him that he did not open the parcel,” added the cop.
Meanwhile, the source also disclosed the response from Flipkart care, “Products at Flipkart will be packed under tight security with surveillance cameras all over. The delivery company should be held responsible for this. We cannot do anything.”
Right after getting these replies from the customer care, Vinay approached cops, filed a complaint at Hyderabad’s LB Nagar police station on Wednesday under Section 420 of the IPC which deals with cheating and dishonesty.