When we speak of Automation, its nothing of a new term in our country, India, as it arrived here long back and now it is the main force that is driving Robotic Process Automation (RPA) and Artificial Intelligence (AI) – based technologies worldwide. It would not be wrong if we say that we are ahead of the US and Japan and a new study confirms that exactly which was published on Tuesday.
As per the Augmented Human Enterprise, an academic study was conducted by Goldsmiths (University of London) and enterprise software provider ‘Automation Anywhere’ – a total of 71 percent of Indian respondents said that their employees utilized RPA and AI-based augmentation at its fullest potential and this fact can be said to be of the highest proportion for any of the four markets surveyed.
In the survey, a total of 66 percent Indians said that they empowered to take such risks and of the ,77 percent said that their organization takes employee development on a priority basis.
In terms of employee engagement too, India outscored other markets having an impressive 84 percent on employee listening.
“Think of the human body breathing. It’s a complex and critical mechanism but automated so our brains are freed to power everything else we do. I think for many organizations, all they can do is ‘breathe.’ It’s so important, it’s all the employees can focus on,” said Mihir Shukla, CEO at Automation Anywhere.
When an organization arranges for that breathing of automation in its employees, then it enables employees to focus on many kinds of creative and strategic issues and opportunities.
“It’s perhaps why this unique research shows that augmented organizations outperform non-augmented enterprises and have more ‘human’ workplaces,” Shukla added.
To conduct the study, the research team especially concentrated on surveying senior business leaders from major enterprises in India, the UK, the US, and Japan.
Along with that, the team also interviewed leading subject-matter experts from the fields of automation and AI which included technologists, CEOs, engineers, and scientists.
They were able to find out that in global augmented workplaces, workers were seen to be 38 percent more engaged when compared to those in non-augmented workplaces.
Almost 70 percent of total respondents said that augmentation had improved the team’s well being while 80 percent out of them using AI and 78 percent using RPA said that it frees employees from performing repetitive work.
“While the hyped potential of AI generates endless headlines, technologies such as RPA are quietly being rolled out in many of the most productive companies around the world – humans and bots are already working alongside each other across the globe and in every sector,” informed Dr Chris Brauer, Director of Innovation in the Institute of Management Studies (IMS) at Goldsmiths, University of London.
Apart from that, the team also highlighted that automation is required to be used to further the enhancement of employee skills and complement their working styles to be able to derive their working styles to derive the maximum benefit.
“India leads the way in reaping the benefits of augmentation, with 86 percent of the respondents saying that automation has increased employee productivity,” said the study.
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