External affairs minister Sushma Swaraj has earned praise worldwide for the effective use of social media for helping Indians abroad. Sushma Swaraj is known for her quick and helpful responses to SOS posts on Twitter. On Sunday, however, the social media-savvy Foreign Minister was deeply annoyed by one request.

A Pune-based software developer, tweeted to Swaraj requesting a transfer for his wife who apparently works in the Jhansi (Uttar Pradesh) railway division.

Have a look at his tweet requesting a transfer:

Can u plz help us in ending our banwas in India? My wife is in Jhansi Rly employee and I work in Pune in IT. Been a year+.

— Smit Raj. (@smitraj07) January 8, 2017

He was expecting a helpful reply from Sushma Swaraj but this is how she replied.

Swaraj, in a curt reply, tweeted to Smit Raj “If you or your wife were from my Ministry and such a request for transfer was made on twitter, I would have sent a suspension order by now”.

If you or your wife were from my Ministry and such a request for transfer was made on twitter, I would have sent a suspension order by now. https://t.co/LImngQwFh6

— Sushma Swaraj (@SushmaSwaraj) January 8, 2017

She didn’t stop here and brought this to Suresh Prabhu’s notice. However, Prabhu tweeted saying he was not responsible for transfers and forwarded the request to the railway board.

1/Thanks @SushmaSwaraj ji for bringing it to my notice.As per policy laid by me,I don’t look into transfers.Railway Board empowered for same https://t.co/WSqxinGx1u

— Suresh Prabhu (@sureshpprabhu) January 8, 2017

Swaraj was named in the Global Thinkers of 2016 list compiled by the Foreign Policy magazine. The external affairs ministry has recently launched a ‘Twitter Seva’ to enable timely, transparent and large-scale response to citizens’ tweets in real time.