The demonetization move made by the government to promote fewer cash transactions in the economy invited mixed reactions from the people in our country. One good thing that definitely happened after demonetization is that people started using e-wallets.

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It boosted the business of e-wallet companies like Paytm and Mobikwik by manifolds. The owner of the company Vijay Shekhar Sharma was on cloud nine as more and more people were now opting for digital wallet company PayTM. However, it faced outrage after the server went down on Thursday.

Paytm servers were down for quite a few hours without prior notification yesterday and people were really furious about it.

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Paytm posted this tweet as more and more people started talking about it on the social media. “Some of you might be facing temporary inconvenience on our platform. We’re currently updating our systems for higher capacity. Back shortly.” tweeted Paytm.

Some of you might be facing temporary inconvenience on our platform. We’re currently updating our systems for higher capacity. Back shortly.

— Paytm (@Paytm) December 15, 2016

People on various social media platforms slammed the company for making such a move at peak hours. Here are some of the reactions from twitter. 

I am not being able to pay for my cab because of the outage. Have no cash. When will your system be back online?! @Paytmcare

— Ami Sanyal (@switchshot) December 15, 2016

Did something happen? Let us know via DM if we can help in some way. ^Team Kotak

— Kotak Mahindra Bank (@KotakBankLtd) December 16, 2016

I am also not able to pay in restaurant. Have u gone out of mind??

— XSicular (@XSicular) December 15, 2016

You could have done it at midnight

— Animesh (@Animesh_F1) December 15, 2016

Well @Paytm systems like to sleep at night like we humans, #dependability goes for a toss, #noplanB

— Ajay Kumar (@ajaykh23) December 15, 2016

https://twitter.com/rakeshvaani/status/809410270032379904

with every passing day Paytm users r increasing but I think ur servers aren’t scalable enough 2 accommodate the increased demand

— rakesh ranjan (@rakeshvaani) December 15, 2016

POS machines not working, stores not accepting cards, ATM’s out of order and you are updating systems at this time ! Brilliant !

— Bharat Reddy (@bratrdy) December 15, 2016

@vijayshekhar So cashless is also becoming useless?

— Joseph Varughese (@Josephkv9) December 15, 2016

why don’t you say your technology stack sucks and it crashed 😣😣😣😣

— Aditya Vikram (@AdioJack) December 15, 2016

PayToModi:

pay2modi in full swing

— Vikram (@vikrkama) December 15, 2016

I am not being able to pay for my hospital bill because of the outage. Have no cash. When will your system be back online?! pic.twitter.com/TIU5zCe7V3

— Rahul Aggarwal (@rahulaggarwalg) December 15, 2016

Stay calm while @Paytm steals your money?@startupindia does not mean loot lo India @amitabhk87 @PMOIndia @narendramodi @GOAnand @HariNYT pic.twitter.com/9k5il90Wa3

— Amit Bhargava (@lightstalker_AB) December 15, 2016

This is not the time to do that ! Keep all your maintenance upgradation activity post Midnight henceforth !

— Bharat Reddy (@bratrdy) December 15, 2016

Cash Is King !!!

thats why cash is king…. 🙂

— Periakaruppan (@evolvingperi) December 15, 2016

@Paytmcare lol! Looks like success has gone to your brains. You should be more polite and show you care.

— Indransh Gupta (@IndranshG) December 15, 2016

Reacting to the outburst, the company quickly released a statement saying, “Over the last month, we have seen a surge in usage and while we operate at multiple times the expected usage capacity, we still continue to further enhance and scale our infrastructure. All banks and payment networks undertake scheduled downtimes to upgrade and carry out maintenance on their servers and infrastructure. This is another planned system upgrade.”

Finally, the issue was resolved and Paytm is back to form.

Update: We are up and running.
Thank you for your patience. https://t.co/VSjwQVQlBf

— Paytm (@Paytm) December 15, 2016

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