Delhi Uber Driver Falls Asleep On The Wheel, Forcing Passenger Drive Himself Home
In a very strange and surprising incident, a Delhi man has alleged that he had to drive the car back home himself, which he had booked from UBER after the driver fell asleep mid-way last week.
Ishaan Gill, a financial analyst with a multinational in Gurgaon made a booking of Uber cab through an app on May 15 at 12:36 AM, to get a ride from Defence Colony in Delhi to DLF Phase-II in Gurgaon, where he lives. However, according to Gill, his driver fell asleep on the wheel because he took ‘pills’ to keep him up longer. Ishaan was left with no option other than driving himself back to home.
“The cab reached an hour late and the driver Ajay seemed dizzy. I asked him if he was OK and he nodded in positive. At Aurobindo Marg, I stopped texting and looked ahead on the road. To my amazement, the driver was about to hit a divider. As I looked towards him, he had completely dozed off,” he told HT.
Ishaan then asked the driver to park the car and offered him water. Already 1.30 in the night, Ishaan said he did not want to go through the hassle of booking another cab. “I had a low signal on my phone. I could not book another cab and I wanted to get home soon.” So left with no other option, he decided to drive the rest of the route. “I showed my driving license to the driver and offered to drive. He agreed and I drove all the way to Gurgaon while the driver was completely gone on the passenger seat.”
It was around 2 AM when Ishaan reached his society and made an attempt to wake the driver up for payment; however, it was no use. “He was completely off. I received a message of Rs 427 and dropped Rs 500 with the driver. I asked the security guard to take care of him.”
As per Ishaan, the driver did not appear to be under the influence of alcohol but some other type of intoxicant to keep him awake for long.
Ishaan also shared about the incident which he posted on Uber’s Facebook page, saying, “Had a horrific experience with UBER last night. My driver fell asleep on the wheel because he took ‘pills’ to keep him up longer. He had to be shaken up by me to prevent a crash from happening. I personally had to put him in the passenger seat and drive his car back by myself. Pathetic background checks obviously. Very disturbing.“
He also uploaded a 9-second video which shows the said driver sleeping even as Ishaan leaves a Rs. 500 note with him.
The next day, Ishaan also notified Uber about the incident through an email and a feedback form. Ishaan claimed that he received a call from Uber offering him a reimbursement of Rs 500 which he declined politely. “I just wanted them to ensure background check of drivers. What if he hit the car?” Gill asked.
But it was not over here! Ishaan alleged an Uber executive even told him that he drove illegally in the absence of a commercial driving licence.