Nowadays, e-commerce websites have been developing all over the world for easy access for the people. But there is a big problem faced by the people or the customers who purchase the gadgets and get bricks or some heavy weight materials in the packet. E-commerce websites have been breaching the trust of their customers time and again.

The iPhone 5S currently retails for Rs. 28,999 Rupees on Snapdeal. But on February 12, Nikhil Bansal, a B. Tech Student at Punjabi University spotted an unbelievable discount of 99.7% on iPhone 5S Gold on Snapdeal. The price after discount came out to be Rs 68. This sounds so foolish. Without wasting another moment, he booked one for himself.

There are no cash backs involved, it’s just a customer who spotted a deal, one that even Snapdeal didn’t intend! He waited – the phone never came because it might have been a technical snag rather than a great Snapdeal discount. Then, Bansal took Snapdeal to court, filing a consumer court complaint in Punjab’s Sangrur district, he alleged that Snapdeal refused to ‘honor the deal’, Trak.in reported.

Not only did the court order Snapdeal to sell him the iPhone 5S for Rs. 68, but the e-commerce giant was also made to pay a Rs 2000 penalty. Snapdeal contested the decision in a consumer forum, and reportedly lost, this time being ordered pay a fine of Rs 10,000 to close the case. Well done, Nikhil Bansal. Every Indian customer needs to read this story.